Zen Products and Services can enable you to use applications and smart contacts developed by third parties, individually and collectively referred to as “Third Party Content” on a Device, such as an Android app on a Device running either the Microsoft Windows, Apple OS X or Linux operating systems.
2. General Information
We believe that you have the right to understand how your information is stored and used. We are not responsible for the privacy practices of any third parties or the content of linked sites although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or web sites.
Information We Gather
Information you provide: In general, you can visit the Site without telling us who you are or revealing any information about yourself. If you wish to obtain information about our products or services you can contact us. We may collect:
- Your name
- Company name
- Email address
- Street address
- Telephone number
- Social media account information
- other information you may choose to submit, as part of the inquiry process (“Personally Identifiable Information” or “PII”).
When you register for an account, we collect some PII, which may include your name, company name, email address, telephone number, street address, taxpayer and immigration information, payroll, insurance and banking information. You may be asked to choose log-in Information, such as your email address and a password which will be used to access your account.
3. Information Automatically Collected
We (or our service providers acting on our behalf) may collect Information about the Zen Products and Services that you use and how you use them. This information includes information that may identify you as well as statistical information (“Analytics”) that does not identify you. Some Analytics may be correlated with your PII. Usage Information may include:
a) Device Information: We may collect Device-specific Information (such as your hardware model, operating system version, unique Device identifiers and mobile network Information including phone number). We may associate your Device identifiers or phone number with your Zen Account.
b) Log Information: When you use Zen Products and Services, we may automatically record or log Information from your Device, its software, and your activity using the Zen Products and Services. This
- The Device’s Internet Protocol (“IP”) address;
- Identification numbers associated with your Devices;
- Device event Information such as crashes, system activity and hardware settings;
- Locale preferences;
- Application activity such as app upload, app download, app installation, app uninstallation, app start, app play duration, app stop, app crashes, app network activity and app resource consumption;
- Date and time stamps associated with transactions;
- System configuration Information;
- Metadata concerning your applications; and
- Other interactions with the Zen Products and Services.
The cookies we may use on the Site include:
a) Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do.
b) Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers. For example, we may use a persistent cookie to associate you with your user account or to remember that your choices on the Site, but this only works when cookies on our site are enabled.
c) Third party cookies: We permit limited third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer’s online activities over time and across different websites when he or she uses our website. For example, we utilize Google Analytics to analyze usage patterns of the Site. Google Analytics generates a cookie to capture information about your use of the Site which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this will not be associated with any other data held by Google. We may also permit third party service providers to place cookies through the Site, as indicated above, to perform analytic or marketing functions where you are notified of them and you have consented to the usage. We do not control the use of such third party cookies or the resulting information and we are not responsible for any actions or policies of such third parties.
5. E-mail Communications
To help us make e-mails more useful and interesting, we may receive a confirmation when you open e-mail from the Site, if your computer supports such capabilities. In an effort to avoid sending unnecessary messages to our customers, we also compare our customer list to lists received from other companies.
Information from Other Sources:
We might receive information about you from other sources and add it to our account information.
6. Use of Information
We may use aggregated data (independent of any personal identifiers) for research and commercial purposes. This information includes what areas our users visit most frequently and what services they access most often. This information helps us develop a better site that is more useful and accessible to you.
We may use your PII internally for our general commercial purposes including, among other things, to offer our own, our affiliates’ or third-party products and services that we think you may find of interest, but only Zen, its subsidiaries and contractors involved in distributing the offers or providing the products or services will have access to your PII. Our subsidiaries and contractors will be required to use any PII we provide them only for that intended purpose.
We may use your email address to contact you to respond to your inquiries or to provide information on products or services to you. You can elect not to receive emails from us either by “unsubscribing” to an email you receive or by contacting us as indicated below.
We use technology that recognizes a “do-not-track” signal from your web browser. This technology allows us to exclude you from any analytics that collect information about your online activities over time and across third party websites.
8. Disclosing Your Information
We may disclose your non-private, aggregated, or otherwise non-Personal Information, such as usage statistics of Zen Products and Services, to our affiliates and third parties.
9. Accessing Your Information
You are required to provide us with accurate and up to date information. Zen gives you the ability to amend your data at any time by accessing your account on our site and modifying the information. Any changes will affect only future uses of your PII.
You can ask us whether we are keeping personal information about you and you can ask to receive a copy of that personal information. Before sending you any personal data, we will ask you to provide proof of your identity. If you are not able to provide proof of your identity to our sole satisfaction, we reserve the right to refuse to send you any personal data. We will respond as quickly as we can to your requests for details of personal information we hold about you.
We have security measures in place in our physical facilities and in our computer systems, databases, and communications networks that are reasonably designed to protect information contained within our systems from loss, misuse or alteration.
We are not responsible for maintaining the confidentiality of any non-public information that you provide us. If there is information that you wish to protect from disclosure to others, do not provide it to us.
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee the absolute security of your PII. You also play a role in protecting your information. Please safeguard your user name, email address and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions. You agree to notify us immediately of any unauthorized use of your account or any other breach of security. We reserve the right to refuse service, terminate accounts, or remove or edit content in our sole discretion.
11. Links to Third-Party Sites
12. International Transfers
The PII we receive may be held on the computers and systems of our offices and datacenters in Israel and may be accessed by or given to our staff working outside of Israel. Your information may be processed by us in Israel, where laws regarding data protection may be less stringent than the laws in your country. By using the Site and by providing any personal information to the Site, all users, including without limitation users in Canada and the European Union, fully understand and unambiguously consent to the collection and processing of such information in Israel.
14. Purchase Agreement
We may also collect information from our customers in connection with any Purchase Agreement which may be applicable to that customer.
15. Use of Services by Minors
The Website is not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Website.
17. Contacting Us
This site is owned and operated by Zen. If you have any questions or suggestions with respect to this policy, or if you wish to ask us to delete, correct, or show you your information as provided above, you can write to us at [email protected]